Returns Form

Please follow the steps below to return your parcel to us:

1. Please fill in the form below
2. Wait for an email confirmation for return authorisation, this should be less that 24 hours.
3. Re-pack the item.
4. Attach your label and address it to us.
5. Return the package and obtain proof of postage. Please do not post the package without obtaining a proof of postage. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are therefore non-refundable unless faulty. Any items that do not reach us are the responsibility of the customer.
6. Keep your proof of postage safe as you will need this as your proof of return.
7. Once your return is received and inspected, a refund of the item/s (excluding any delivery charges unless faulty) will be processed and a credit will be automatically applied to the original payment method or Store Credit (depending which method you chose). It will take up to 7 working days to refund your account, this depends on the return method, you will receive an email stating your refund has been credited or denied and the reasons.

Return Address:

• Crowther Designs
  88 ST Marys Crescent
  Ruddington
  Nottingham
  NG11 6FR

We are here to help with your return if you have any questions or problems, please Contact Us