FAQ

Q) What are your opening hours ?

Q) Can I speak to a human ?

Yes, you can speak to a human:

Q) Where do you ship to ?

Q) How will my order be delivered ?

Q) How long does shipping take ?

Q) How much does shipping cost?

Q) I am local, can I collect my order ?

Yes, you can either

Pay online and select Collection at the checkout.
Or make your order online and select Pay On Collection at the checkout (Pay On Collection Is Not Available On Products Customised By A Customer)

Q) I have not yet received my order

All orders are tracked, you can check where your delivery is with your tracking information.
Track Your Order Here

Q) It hase been over a week and I have not got my order

If it has been over 7 days and you have not received your order contact us and we will look in to it for you.
Contact Us

Q) Can I return my order ?

Yes

If there is a problem you can return your order within 30 days for a full refund.
Apply for your refund Here

Q) Can I come and collect my order ?

Yes

Select collection at the checkout, give us a call or text to arrange collection.
Call 01158469597
Call 07706013318
Call 07835282381
Whatsapp 07706013318
Whatsapp 07835282381
Call or text
Mon to Fri – 9am – 6pm
Sat & Sun – 12pm – 6pm

Q) There Is No Option To ‘Pay Ot Collection’ At Checkout

Pay On Collection is not available on products that are ‘Customised By A Customer’.

You must pay at the time of order when any personalised product is in the order. For more information see out Terms And Conditions

Q) What are your Payment Methods

You can pay by:

If we have not covered a question you need an answer to please contact us and we will be happy to help.
Contact Us
Or fill in the form below providing your details and some information about your query and we’ll get back to you within 24 hours.